{"id":"UBUNTU-CVE-2013-4088","details":"Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.","modified":"2025-07-16T08:16:24.806304Z","published":"2020-02-21T16:15:00Z","withdrawn":"2025-07-18T16:42:54Z","upstream":["CVE-2013-4088"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2013-4088"},{"type":"REPORT","url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-04/"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2013-4088"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:14.04:LTS","purl":"pkg:deb/ubuntu/otrs2@3.3.5-1?arch=source&distro=trusty"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"3.3.5-1"}]}],"versions":["3.2.9-2","3.2.11-1","3.2.12-1","3.3.1-1","3.3.2-1","3.3.3-1","3.3.3-2","3.3.3-3","3.3.4-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"3.3.5-1"},{"binary_name":"otrs2","binary_version":"3.3.5-1"}],"availability":"No subscription required"},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2013/UBUNTU-CVE-2013-4088.json"}}],"schema_version":"1.7.3","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N"},{"type":"Ubuntu","score":"low"}]}