{"id":"UBUNTU-CVE-2018-10198","details":"An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.","modified":"2025-10-24T04:46:59Z","published":"2018-06-06T20:29:00Z","upstream":["CVE-2018-10198"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2018-10198"},{"type":"REPORT","url":"https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework"},{"type":"REPORT","url":"https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework/"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2018-10198"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:16.04:LTS","purl":"pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"5.0.7-1"},{"binary_name":"otrs2","binary_version":"5.0.7-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2018/UBUNTU-CVE-2018-10198.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:18.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"6.0.5-1"},{"binary_name":"otrs2","binary_version":"6.0.5-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2018/UBUNTU-CVE-2018-10198.json"}}],"schema_version":"1.7.3","severity":[{"type":"CVSS_V3","score":"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N"},{"type":"Ubuntu","score":"medium"}]}