{"id":"UBUNTU-CVE-2020-1765","details":"An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.","modified":"2025-10-24T04:48:15Z","published":"2020-01-10T15:15:00Z","upstream":["CVE-2020-1765"],"references":[{"type":"REPORT","url":"https://ubuntu.com/security/CVE-2020-1765"},{"type":"REPORT","url":"https://otrs.com/release-notes/otrs-security-advisory-2020-01/"},{"type":"REPORT","url":"https://www.cve.org/CVERecord?id=CVE-2020-1765"}],"affected":[{"package":{"name":"otrs2","ecosystem":"Ubuntu:16.04:LTS","purl":"pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"5.0.7-1"},{"binary_name":"otrs2","binary_version":"5.0.7-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1765.json"}},{"package":{"name":"otrs2","ecosystem":"Ubuntu:18.04:LTS","purl":"pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic"},"ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"],"ecosystem_specific":{"binaries":[{"binary_name":"otrs","binary_version":"6.0.5-1"},{"binary_name":"otrs2","binary_version":"6.0.5-1"}]},"database_specific":{"source":"https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1765.json"}}],"schema_version":"1.7.3","severity":[{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N"},{"type":"CVSS_V3","score":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N"},{"type":"Ubuntu","score":"medium"}]}